National Service Animal Registry is a database for all registered emotional support animals (ESA) and service dogs. The Americans with Disabilities Act (ADA) which prohibits discrimination against people with disabilities recognizes the need for therapy animals as a part of their treatment plan. ADA ensures that no discrimination is made in housing, in flights, and in public places like restaurants for accommodating ESAs and service dogs. This is where NSAR comes in. NSAR provides a platform for handlers to register their ESAs and service dogs and receive certification kits. Among other items, these kits come with a certificate and an ID card which contain QR codes. These codes can be used by landlords, airline representatives, and others to verify the legitimacy of the certificates from the NSAR database.
Additionally, NSAR also provides letter services for ESAs and service dog owners. Similar to a prescription for a medication, these letters are official recommendations from a licensed mental health practitioner (LMHP) for someone suffering from an emotional or psychiatric disability to be assisted by an emotional support animal or service dog. In such cases, the animals are considered more as assistive aids. These letters stand as legitimate documents to allow ESAs and service dogs in “No Pets” housing without a fee and service dogs in flights.