Our BigCommerce Website Maintenance Services
Website Optimization
Our website optimization service focuses on enhancing your BigCommerce store’s performance. We improve loading speeds, reduce bounce rates, and optimize your site's overall responsiveness. This ensures customers enjoy a seamless shopping experience, which can lead to increased conversions and customer retention.
Emergency BigCommerce Website Support
Unexpected issues can disrupt your store at any time, which is why our emergency support team is available 24/7. We quickly diagnose and resolve technical problems, minimizing downtime and ensuring your store stays operational during high-traffic periods. We also provide you with guidance on BigCommerce website care to prevent similar problems in the future.
BigCommerce Updates & Maintenance
Keeping your store updated is crucial for smooth operations. As a part of our BigCommerce website maintenance, we manage platform updates, apply patches, and conduct regular BigCommerce site maintenance to ensure everything runs efficiently. This reduces the risk of bugs and glitches, allowing you to focus on growing your business.
Custom Development
For stores with unique needs, we offer custom development services. Whether you need specific integrations or custom features, our developers build and implement tailored solutions to fit your business goals and enhance your store’s capabilities.
BigCommerce Security Services
Professional BigCommerce maintenance places high priority on store security. We protect your site with firewalls, malware protection, and regular security audits. Our team ensures your store is safeguarded from potential threats, providing peace of mind for both you and your customers.
Technical SEO
Technical SEO is a part of our BigCommerce maintenance services and it goes beyond basic optimization. We handle tasks like fixing broken links, improving metadata, optimizing sitemaps, and ensuring clean, crawlable code. We focus on site architecture, proper redirects, and structured data to improve visibility.
Website Design Updates
Our website design updates ensure your BigCommerce store adapts to your marketing needs. Whether you're running a seasonal sale or launching a new product, we make timely updates to your site's design. This includes adding promotional banners, adjusting layouts, and highlighting key products. We also ensure that all updates are in line with your brand identity.
Process We Follow for BigCommerce Website Maintenance
Comprehensive Website Audit
Once we have your requirements, we start with a thorough audit to identify BigCommerce website maintenance areas that need attention. This involves evaluating site speed, checking for broken links, assessing overall performance, etc.
Customized Maintenance Plan
After the audit, we develop a tailored BigCommerce website maintenance plan. This plan prioritizes your specific needs and outlines the tasks we will undertake. We will explain the points to you. Based on your feedback, we will draw up a proposal to start the work.
Implementation of Updates and Optimizations
Next, we execute the maintenance plan by implementing necessary BigCommerce updates. This may be focused on tackling the critical issues first, addressing the low-hanging fruits, or focusing on only specific aspects of your store depending on your requirements.
Regular Monitoring
Our team regularly monitors your website. We check for new issues, vulnerabilities, broken links, and performance metrics. This ongoing vigilance helps us take a proactive approach to BigCommerce site maintenance.
Emergency Support
In the event of any critical issues, our team is on standby for emergency BigCommerce website support. We respond quickly to resolve problems, minimizing downtime.
Detailed Reporting
We schedule weekly calls to keep you updated on our progress. During these calls, we provide clear explanations of the processes we've implemented and the results achieved.
Why Choose Codaemon for BigCommerce Website Maintenance
Expertise You Can Trust
Our team consists of BigCommerce-certified professionals who understand the platform inside and out. We have the skills and experience to handle any technical issue, ensuring your store operates at peak performance.
Dedicated Account Manager
You’ll have a dedicated account manager to oversee your BigCommerce website maintenance. They will be your main point of contact, ensuring personalized service and quick responses to your needs. Your manager will work closely with you to align our efforts with your business objectives.
Customized Solutions
We don’t believe in one-size-fits-all. Our BigCommerce maintenance services are tailored to your specific needs. We assess your store and develop a strategy that prioritizes your goals and requirements.
Proactive Monitoring
We keep an eye on your website around the clock. We identify potential issues before they escalate, minimizing downtime and ensuring a seamless shopping experience for your customers.
Responsive Support
Our support team is always available to assist you. Whether it’s a critical issue or a simple question, we respond quickly and effectively, ensuring you have the support you need when you need it.
FAQ
Do you provide custom BigCommerce website maintenance?
Yes, we offer tailored BigCommerce website maintenance plans that cater to your specific needs. After assessing your store, we develop a custom strategy that prioritizes your requirements.
What happens if my work extends more than the allotted hours in a month?
If your maintenance needs exceed the agreed-upon hours, we’ll communicate with you promptly. You will be billed for the additional hours.
What type of BigCommerce updates and maintenance services do you offer?
We provide a range of services, including website optimization, emergency support, security services, technical SEO, security services, and more.
How to get started with your BigCommerce website maintenance service?
Getting started is easy! Fill out our contact form or directly call us at +1 (443) 763-3226. You can also send an email to info@codaemon.com with your requirements and we will reach out to you.
Why do I need a professional BigCommerce maintenance service?
Professional maintenance ensures that your store runs smoothly, reduces downtime, and enhances the customer experience. With our expertise, you can focus on growing your business while we handle the technical aspects.
How do you check if my site is in good health and performance?
We perform regular audits that include checking site speed, identifying broken links, and assessing overall performance. This proactive approach helps us address any issues before they affect your customers.
Can I request updates or changes in addition to your plan?
Absolutely! We encourage you to share any updates or changes you need. We’re here to support your evolving business needs and will integrate your requests into your maintenance plan.